Due to high number of fraud transactions in the past, our fraud team may ask you to fill up a payment authorization form and send it to us with the front and the back copy of your card and a copy of your govt. issued photo ID .
You can hide the first twelve digits on the card, click a picture and send it to us on our customer care email address : firstname.lastname@example.org
We only ask you to provide the aforementioned documents if it is a Third party payment (Credit card holder is not one of the passengers), If the travel is to a high risk destination (A destination for which we have had more than 3 fraud transactions in the past), if the card used is billed outside the USA or if the departure is within next 30 days.
Please be assured that all documents are destroyed once verified. We do not publish or distribute any personal information to anyone other than the supplier and airlines.
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