Use of OpenAirFare.com and all the web-pages, hyper-links, tools & services provided there below (hereinafter referred to as "the Website" that expression shall include and successor or replacement website) is ruled by the subsequent terms and conditions as applicable to the Website. This User Agreement shall come into effect whenever user(s) visit or usage of the Website or upon registration and/or providing any information on the website. BY SIGNING ON AND USING OpenAirFare.com YOU SPECIFICALLY AGREE TO ABIDE BY THESE RULES & ANY MODIFICATIONS THERETO.
The premier purpose of the User Agreement, Registered User(s)/ Visitor(s)("you") shall mean any legal person who has agreed to become a member of OpenAirFare.com by providing Registration Data (as defined hereinafter) while registering on the Website. As a Registered User, this User Agreement shall be effective & binding upon your 'acceptance'. If you don't agree and/or are not willing to be bound by these terms and conditions, please do not seek to obtain access to or otherwise use the Website.
Use of the Site/ License/ Proprietary Rights
User(s)/You may use this website only, when user (you) warrant that.
OpenAirFare.com grants User (you) a limited, personal, non-transferable, revocable license to access and/or use the Site only as expressly permitted in these Terms and Conditions. Except for this limited license, we don't grant you any other right(s)/license w.r.t. this Site; any rights or license not expressly granted herein are reserved.
We allow you to make limited copies of your travel program or hotel booking (& related documents) for travel or hotel reservation services booked through this Site, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products and/or services obtained from or through this Website. You shall not use this Site to make any speculative, false and/or fraudulent Request(s) in anticipation of demand. You also agree not to access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means and/or any manual process for any purpose without our express written permission. You cannot incorporate any part of this Website into any other website without our prior written authorization. In addition, we retain the right to remove any material or posting you make on the Site if, in our opinion, such material does not comply with our Terms & Conditions.
No Copy, Distribution, and/or Sale any part of the Content in any form!
It is a condition of use of this Site that all the details you provide should be correct, current, and complete. If OpenAirFare.com believes the details provided are not correct, current, or complete, we reserve the right to terminate the access to the Site, or any of its resources thereof at any time, without notice.
Third Parties' Account Information
When you use this Site to submit Requests for or on behalf of a third-party ("Third-party"), such as a family member and/or a traveling companion, you're solely responsible for any inaccuracy in the information provided in connection with such use; including, but not limited to, the billing address and phone number of the credit card holder. These should match what is on file with their financial institution ("Banks", "payment gateways"). Add to this, you must enlighten the Third-party about all Terms and Conditions applicable to all products or services acquired by OpenAirFare. Also, it is the duty of the User to notify us immediately for any unauthorized use of their password or account or any other breach of security. OpenAirFare.com will not be liable for any, either with or without his knowledge. User(s) are directly responsible for any Request submitted including for total charges & performance obligations.
Cancel & Exchange
User(s) warrant to abide by the Terms Or Conditions of purchase imposed by any Travel Service Provider, whether that Travel Service Provider(TSP) is chosen by user(s) or by us, including, but not limited to, transactions when due and compliance with the Travel Service Provider's rules and restrictions regarding availability and use of fares, hotel booking, products, and/or services. All airline tickets and hotel reservations are 100% non-refundable but in certain cases where the Airline/ Travel Service and Hotel Provider may allow cancellations, a credit may be valid towards a future ticket purchase or hotel booking by the same traveler with travel on the same airline or while book the reserved hotel. TSP may impose an applicable penalty and a fare difference (if any) in cancellation related cases. Noted that we do not guarantee any cancellation. User(s) will have to the pay fare difference (if any) plus applicable TSP penalties for that fare and OpenAirFare.com's exchange fee. User(s) shall be solely responsible for all charges, fees, duties, taxes, & assessments arise out of the use of this Site. We encourage User(s) read our Refunds Policy and Change Policy when User(s) wish to either cancel or exchange the air tickets and hotel reservations for new dates/routing.
Cancel and Refund
Please note that, all of our airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are non-refundable, non-endorsable and non-changeable. But if User(s) own Trip protection insurance and not commenced travel yet, user(s) are eligible for refundable process within 10 days of purchase. For this, user(s) will need to contact our customer service center for cancellation. We may only accept refund request for the subsequent conditions given below:
All refund requests are processed/executed in a sequential format. But we're not able to provide a specific timeline for how long this process may take. When our customer service agent received User's cancellation/refund request, we'll provide an email notification as an acknowledgement with a tracking number. After reception of your request, we will proceed with the Travel Service Provider(s) including airlines, hotels, car-rental companies to generate a waiver based on their Rules and will notify user of the supplier decision. Please note we're dependent on the suppliers and do not guarantee for receiving the requested refunds. If such refund request is not processed by the supplier, we will refund user(s) our refund processing fees, but not our previously charged service fees for the original travel reservation or hotel bookings.
User(s) agree that booking/ reservation done through this Site are subject to the Terms and Conditions of the applicable TSP(s). All booking(s)/reservation(s) are not guaranteed until ticketed. In certain cases, even after the confirmation of a reservation, the fare may change as revised by the Travel Service Provider. We will notify you of any fare changes and never retain any responsibility - financial or otherwise for any such fare changes. We cannot honour the price that was originally listed by the TSP. All we can do is notify you of the new fare and allow you to either cancel or still purchase the products/service(s) at the new cost. We will not charge any fees for cancelling such a booking or reservation.
Credit/Debit Card Payments
For easier payment facility, we accept all credit cards that must have a verifiable US, Canadian or other country billing address. To view the list of countries where credit card(s) are accepted, click the drop menu down in the check-out page.
For any reason, if User(s) credit card is declined, we may notify user within 72 hours. Please note that submitting the credit card does not guarantee ticketing. Also OpenAirFare.com is not responsible in the event if your credit or debit card is not approved or charged.
There can be many reasons why your credit or debit card may not have been approved or charged. For examples;
OpenAirFare.com uses stringent safety measures for credit card payment processing. User(s) warrant being liable & responsible for any and all credit card payments. Of course, User(s) agree to reimburse OpenAirFare.com in cases of charge back or credit card disputes where user(s) have genuinely purchased a product/service on our site. If there certain transactions are found to be high risk by our systems, we will not process such transactions unless our verification team confirmed that it's safe to process them. In order to establish validity of such transactions, we may contact user(s) or their respective bank(s).
Credit Card Declines
At the time of processing the transaction, user's credit card declines for various reasons. We endeavor to notify you by e-mail within 72 hours. Please note in any case if your credit card has been declined, the transaction will not be processed. We do not guarantee for the fare change and any other booking details. If there is a fare change from the TSP, we provide user(s) with the alternative options either accept or cancel the booking at no cost. For such cases, there will be no service fees charged.
Baggage Policy and Fees
User(s)/ you agree to pay for certain services and/ or if you exceed certain limits as dictated by the airline, such as the number of bags or weight allowed. If you have excess baggage, you have to pay any excess baggage fee assessed by each airline. Please note some airlines do not offer a free baggage allowance, so we recommend you to contact the airline directly for the latest fees on check baggage & policy. Baggage fees depend on the size and weight of the bag and also per checked bag. In case of connecting flights, user(s) may have to reclaim their bag(s) at the connecting airport and check-in again to continue their journey.
OpenAirFare.com reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the services. Further we preserve the right to amend any and all fees from time to time, without notice.
We may also charge a fee for the service provides when you book and/or reserve travel services, or accommodations through the Site (OpenAirFare.com). In addition, you (user) will be responsible for all charges, fees, duties, taxes, & assessment arising out of your use of the Products and Services available from the Site. The user shall request us for any refunds and would accordingly be processed as per the defined policies of OpenAirFare.com and business partners as the case may be.
Privacy and Security
Advertisers on OpenAirFare.com or Linked Websites
For your convenience, OpenAirFare.com contains links to outside services and resources. When you click on one of these links, you're leaving our site and entering another site. We're not liable for such third party Web sites. We recommend you should carefully review the terms and conditions of use of these sites. Some third party websites may link to this Site but we don't monitor and/or control the linked sites and makes no representations regarding. Please note, OpenAirFare.com is not liable and/or responsible for the accuracy, completeness, timeliness, consistency, or availability of any of the content upload, displayed, or distributed, or product(s) and/or service(s) available at these linked sites. If you choose to access any third-party site, you do so at your own risk. The existence of a link to a third-party site does not imply our endorsement, sponsorship, neither recommendation of the third-party, nor the content, products or services contained on such third-party site.
User Comments, Feedback and Solicitation
Hereby The User("YOU") agrees to indemnify, defend and hold harmless OpenAirFare.com and/or its affiliates, their partner websites and their respective lawful successors and assigns from and against any and all losses, recoveries, cause of actions, liabilities, claims, damages, fines, costs and expenses (including reasonable legal fees and disbursements in connection therewith & interest chargeable thereon) asserted against or incurred by us and/or our affiliates, partner websites & their respective lawful successors and assigns that arise out of, result from:
The user shall be solely & exclusively liable for any breach of any country specific rules and regulations or general code of conduct and OpenAirFare.com cannot be held responsible for the same.
Safety Of Data Downloaded
User(s) must understand that any material and/or data downloaded or otherwise obtained through the use of the Website/ Service(s) are executed entirely at their own discretion and risk. They will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
Nevertheless, we will always make our best endeavors to ensure that the content on its websites and/or other information channels are free of any virus (es) or other malware(s).
Limitation of Liability and Disclaimer
OpenAirFare.com IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE, NON-INFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. OpenAirFare.com NEVER WARRANTS THAT ANY INFORMATION IS COMPLETE OR ACCURATE, THAT OpenAirFare.com WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ANY INFORMATION IS FREE OF ROGUE PROGRAMMING. THE INFORMATION, SOFTWARE, PRODUCT(S), AND SERVICE(S) PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERROR(S), INCLUDING PRICING ERRORS, IN PARTICULAR. OpenAirFare.com ASSISTS CUSTOMERS IN AGGREGATING TRAVEL INFORMATION, DETERMINING THE AVAILABILITY OF TRAVEL-RELATED GOOD(S) AND SERVICES, MAKING LEGITIMATE RESERVATIONS AND/OR OTHERWISE TRANSACTING BUSINESS WITH TRAVEL SUPPLIER(S). OpenAirFare.com, OUR AFFILIATES AND THEIR RESPECTIVE SUPPLIER(S) MAY MAKE IMPROVEMENT(S) AND/OR CHANGE(S) ON THIS WEBSITE AT ANY TIME. THE INCLUSION OR OFFERING OF ANY PRODUCT(S) OR SERVICE(S) ON THIS SITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES. YOU MAY TRANSACT IF YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF SERVICES (ON/OF) THE WEBSITE IN ANY MANNER IS AT YOUR OWN RISK.
PLEASE NOTE: WE ACCEPT NO LIABILITY / RESPONSIBILITY FOR ANY LOSS OR DAMAGE OR ALTERATIONS, DELAYS OR CHANGES ARISING FROM UNUSUAL AND UNFORESEEABLE CIRCUMSTANCES BEYOND OUR CONTROL.
If, despite the limitation(s) above, OpenAirFare.com, its Affiliates or their respective suppliers are found liable for any loss or damage related to the use of this Site, User agrees the liability of any such party shall in no event exceed the total charge to the User assessed by OpenAirFare.com for making a Request (transaction).
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